How do I book a transfer?

To book a transfer just send a request by mail to info@milantravelservice.com, via whats app at +39 3495600409 or using the Facebook page and other links on the site.

Do i have to give a deposit  booking for a transfer?

No, for most transfers you do not need any advance, you just need to communicate the service data, and you can pay comfortably to your destination.

How can I pay for the transfer?

We accept cash and almost all types of credit cards.

Can I have a service receipt?

No problem, just ask for it at the end of the service, in the case instead of invoice, it must be requested at the time of booking by specifying the data required for the compilation.

What is included in the transfer price?

The final transfer price agreed includes everything,  even all motorway toll.

Where do I find the driver?

In the event of a meeting at the airport you will find him in the arrivals area with a special sign, as far as other places will be reported to you by mail.

What do I do if my flight or train is late?

We monitor all customer trains and flights so don’t worry about advances  or delays. If your delay depends by other problems please contact our service number: +39 3495600409. Without notice  the driver will wait up to 1 hour after the real arrival time.

What amount is charged in case of delay?

In case of delay in the agreed time of meeting will not be charged anything up to 40 minutes, after that time will be charged the value of each hour of waiting.

LAST PRESENTATION OR REFUSAL OF BOOKED SERVICE

For no show (no show) a penalty of 100% will be charged, equal to the total daily amount of the booked service; If the customer has booked other consecutive rental days, the services must be reconfirmed (otherwise they will automatically be deleted).

DISABLED OR SERVICE CHANGES (AUTO SECTOR)

Any cancellations or changes that will be made with a 6-hour notice on the start of the booked service will not be subject to penalties.
A penalty of 50% of the amount of the transfer or first rental day for cancellations or changes will be applied with a notice of 6 to 3 hours. The penalty will be 100% for previews received less than 3 hours.

​Free cancellations if you cancel at least 3 hours in advance, valid for short distance transfers (transfer up to 60 km or 1 hour travel transfer)